We are currently answering to a very high number of calls and emails, which slows our work.In addition to telecommuting, we are deprived, among other things, of our telephone system.In any case, know that we will respond to your requests and questions as soon as possible.
The cottage rentals can take place, following these conditions:
- The people you indicate in your reservation can be from maximum 3 different adresses, for a maximum of 10 people at a time.
** Groups of 50 people are still not permitted in cottages. **
You need to avoid unnecessary traveling in the region you have rented, and do your groceries for the stay near your home, before arriving at the cottage.
The regulations constantly changing, the tenant understands that the dates of his stay could be postponed or slightly modified in order to respect the 24-hour break between rentals, and thus, ensure better health precautions. The commodities could be slightly different if restrictions are issued concerning equipment at the cottage.
In the event that the government does not allow the rental of a cottage or another government indication prevents us from making your stay possible, we will issue you a credit for the amount paid, applicable at the same cottage within the next 12 months.
A cleaning and disinfection protocol from the autorities has been provided to all of our cottage owners. You will also find household products at the cottage, left at your disposal.
If you already have a booking:
- We will contact every reservation that is affected by any restriction, by priority of dates of stay.
- You can send us an email with your name and reservation number at email@example.com.
In any case, we will respond to your requests and questions as soon as possible. We thank you for your understanding and your patience. Our team is working hard to make sure our cottages are ready for your next stay!