Our team is currently responding to a very high number of calls and emails, in addition to being teleworking which slows down our usual throughput. In any case, please know that we will answer your requests and questions as soon as possible.
Chalet reservations can be made under these conditions:
- The chalets located in the green or yellow zones can accommodate A MAXIMUM of 10 people. - The chalets located in an orange zone can accommodate A MAXIMUM of 6 people (or 2 different addresses MAXIMUM)
You must avoid trips in the region where you rented, and do your shopping near your home before your arrival at the chalet.
In the event that public health does not allow chalet rentals or that another government directive prevents us from welcoming you to the chalet, we will issue a credit to you for the amount paid for the same chalet within the following 12 months.
All of our owners must follow the maintenance and disinfection protocol provided by the authorities. You will also find household products on site, left at your disposal for the duration of your stay.
If you already have a reservation:
- We take care of following up on all reservations that are affected by the restrictions, as they occur, by priority of dates of stay. - You can send us an email with your name and reservation # to [email protected] Please do not leave us a voice message, except in an emergency.
We thank you for your understanding and patience. The whole team is working hard to welcome you this fall!